• Tours Safaris
  • Hotels & Lodges
  • villas cottages
  • furnished apartments
  • car rental
  • flights

African Safaris - Terms & Conditions

When you book a holiday, flight, homestay, car hire, hotel and lodge,  or a safari with us online you are entitled to some rights which we would like you to understand by reading this topic carefully. We consider that once you remit your safari or holiday deposit to us, you have signed our services contract as per the 'Inclusions & Exclusions' stipulated on your itinerary. Please take your time to read them carefully.
 
NOTE: Please note that we have divided our terms and conditions into two categories: First, those pertaining to BOOKING and OPERATION of your safari holiday in general and secondly those pertaining to the use of THIS WEBSITE. This first category also includes our Payments and Cancellation policies.
 
(a) Booking Terms, Conditions & Responsibilities
 `
FLIGHTS:
International airfares and departure taxes are EXCLUDED in the overall tour price. This gives your a choice of airlines to choose from. As a company policy, we encourage our travellers to approach their local travel agent for assistance.

LAND ONLY RATES:
All the safari prices shown in this website are 'Land Only Rates' (unless otherwise stated) and DO NOT include the cost of the international flights. Package prices are available from selected Travel Agents, details of which are available on request. If your area does not have an appointed African Authentic Safaris Ltd.agent, we urge you to approach any agent at your locality to purchase an airline ticket. Land only rates DO include intra Africa air tickets for tours within Kenya and Tanzania where applicable
GUARANTEED DEPARTURES:
African Authentic Safaris Ltd. guarantees departures on all the tours listed in this website if two passengers book. However the flying packages are an exception and can depart with a minimum of one person with the availability of accommodation. All safaris depart on a day of the client's choice.
 
ACCOMMODATIONS:
The finest accommodations will be provided at hotels, safari lodges specified in your itinerary (or similar) and are based on two persons sharing a twin-bedded (or double bedded on request) room with private bath. Private facilities are guaranteed at the Tree Hotels and Safari Lodges in Kenya and Tanzania.
 
SINGLE ACCOMMODATIONS NOT GUARANTEED:
Single rooms cannot be guaranteed throughout all our safaris especially during the busy seasons. Appropriate per diem refunds are made to passengers in the event they paid for a single room but had to share during any portion of their trip.
 
FAMILY SAFARIS:
Children's rates are based on a child in a third bed in the same room as two adults. Rates for children occupying own room are available on request. Children under 2 years of age travel free of charge.
 
YOUR MEALS:
Included in the tour price are all meals while in Kenya and Tanzania. These are full board {FB} whilst on safari (lodges and camps), bed & breakfast {BB} whist in Nairobi and Halfboard {HB} whist at the coastal resorts.
 
BEVERAGES:
A complimentary welcome drink (alcoholic or nonalcoholic) is provided with every safari upon arrival. During other occasions, when alcoholic beverages are included, French wines, champagnes and premium liqueurs are excluded. We provide free mineral water to our clients during game drives.
 
SIGHTSEEING AND GAME VIEWING:
All East African sightseeing will be by private chauffeured minibus, with a guaranteed window seat. Land rover (or similar) will be used in the Ngorongoro Crater - Tanzania, as well as some exclusive camps in East Africa.
 
YOUR DRIVER/GUIDES:
All members of African Authentic Safaris Ltd. staff are carefully selected and trained to assist you throughout and to give you the most professional tour possible. All passengers are escorted by an experienced driver/guide. On tours of 10 or more people in Kenya and Tanzania, a naturalist will accompany the group.
 
 
GRATUITIES, TAXES AND ENTRANCE FEES:
Gratuities for baggage handling and hotel taxes are included, as well as entrance fees to places of interest and to all wildlife reserves. In Africa, tips to driver/ guides and naturalists/escorts are not included and are at your discretion.
 
PAYMENT POLICY
A deposit of 35% of the entire tour cost must be submitted with confirmation of each reservation. Kindly note that NO FIRM RESERVATIONS will be guaranteed without a downpayment. Deposit and final payment can be made by Telegraphic Bank Transfers (details available on request), Cash or by Traveller's Cheques. We also accept settlement of the balance with Selected Credit Cards (VISA) details of which are available on request. However, this is with prior arrangements with the head office. Final payment must be made at least 21 days prior to departure.
NB:
No final documents will be released until final payment is received. Any reservation made within 21 days of departure will require a full payment immediately upon confirmation.

CANCELLATION POLICY
Refund of deposit is made less $100 handling fee per person, if cancellation is received in writing 60 days prior to departure. Thereafter refund is made as follows: 59 days to 35 days prior to departure: forfeiture of deposit; 34 days till day of departure: dependent on monies recoverable from our suppliers. No refund is given for any unused portion of the tour. Uganda gorilla permits are not refundable.
 
NOTE: Tour rates are computed as of July 31st of each year and do not include any airline, departure or customs fees and taxes. All rates and itineraries are subject to change without notice due to circumstances beyond our control. Rates for safaris/tours for next year or beyond are available on request. Tailor-made safaris are worked out at no surcharge.

EXCEPTIONS:

The tour price does not include travel expenses within your country of origin and airport taxes there or abroad. Tour prices do not include cost of passports, visas, service charges for obtaining visas, wines and liquors, beverages with luncheons and dinners, laundry, telephone calls, excess baggage charges and items of a personal nature.
 
GENERAL RESPONSIBILITIES:
African Authentic Safaris Ltd and/or their agents, act only as agents for the passenger in regard to travel, whether by motorcar, motorcoach, ship, train or airplane and assume no liability for injury, damage, loss, accident, delay or irregularity which may be occasioned either by reason of defect in any vehicle or for any reason whatsoever, or through the acts or defaults of any company or person engaged in conveying the passenger or in carrying out the arrangements of the tour. They can accept no responsibility for losses or additional expenses due to delay or changes in air or other services, sickness, weather, strike, war, quarantine or other causes. All such losses or expenses will have to be borne by the passenger as tour rates provide for arrangements only for the time stated.
 
 
The right is reserved to substitute hotels of similar category for those indicated and to make any changes in the itinerary where deemed necessary or caused by changes in air schedules. The right is reserved to cancel any tour prior to departure, in which case full refund will constitute full settlement with the passenger. No refund will be made for any unused portion of the tour unless arranged prior to departure. The prices of the tours are based on tariffs and hotel rates as of the current year.
 
The right is reserved to decline to accept any person as a member of the tour. Baggage is at owner's risk entirely. The issuance and acceptance of voucher or ticket shall be deemed to be consent to the above conditions. The airlines concerned and their agents and affiliates are not to be held responsible for any act or omission, or event during the time passengers are not on board their aircraft. The passenger ticket in use by said airlines, when issued, shall constitute the sole contract between the airlines and the purchaser of these tickets and/or the passenger. Finally, African Authentic Safaris Ltd reserves the right of subcontracted services in case of a need or where deemed necessary emanating from circumstances beyond the control of the company.

(b) 'To The USERS of this WEBSITE'
READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE FOR PURPOSES OTHER THAN HOLIDAY / SAFARI BOOKINGS. YOUR USE OF THE SITE INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS.

Copyrights and patents
Copyright 2011 - African Authentic Safaris Ltd.  All Rights Reserved. Authentic, Authentic Safaris,
African Authentic Safaris Ltd as used  in conjunction with the products and services offered herein, are trademarks/service marks or trade names of African Authentic Safaris Ltd. African Authentic Safaris Ltd does not claim any ownership of any trademarks, service marks, company names or trade names appearing at this site for other products or services referred to herein.

The use of any trademark, service mark, trade name, logo, slogan, or symbol, or other designation for a product or service belonging to any other entity (including all hotels) should not be construed by you as an indication of affiliation, connection or association of African Authentic Safaris Ltd. with such other entity, or as sponsorship, endorsement or approval of the services and products of African Authentic Safaris Ltd offered herein by such other entity.

The Content contained in this Site may not be copied, modified, published, transmitted, or distributed without African Authentic Safaris’ prior written consent. Use of this site does not act as an express or implied grant to you of any right or remedy under any law governing trademarks/service marks, copyrights, patents, unfair competition or trade secrets.
African Authentic Safaris Club and African Authentic Safaris Ltd used in conjunction with the products and services offered herein.

You acknowledge that the information, data, software, photographs, logos, graphs, video, typefaces, graphics, sounds, images, illustrations, designs, icons, and other materials (collectively, "Content") on this Site are copyrighted works of African Authentic Safaris Ltd and/or various third party content providers.

Disclaimer and Limitation Of Liability
None of the Content shall be construed as an offer for the sale or provision of any services, goods, or products of African Authentic Safaris Ltd or any other entity. All Content contained in this Site is provided for informational purposes only. All tour itineraries, prices, dates, hotels, departures, destinations, and availability of the foregoing may be modified at any time by African Authentic Safaris Ltd without notice. The Content is provided "AS IS," without any implied or expressed warranty of any kind including, but not limited to, warranties of merchantability, fitness for a particular purpose or use, and non infringement intellectual property. African Authentic Safaris Ltd does not make any warranties as to the accuracy or completeness of the CONTENT. African Authentic Safaris Ltd may modify or update the CONTENT at any time without notice, but makes no commitment to do so.
 
African Authentic Safaris Ltd shall not be liable FOR ANY MONETARY AMOUNT to you or any other user for any inaccuracy, error or omission, regardless of cause, in the CONTENT or for any damages, including direct, indirect, special, incidental, consequential, or other damages, arising from your access to, or use of, this Site. Because some jurisdictions prohibit the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.
 User Comments, Feedback and Other Submissions
All information, comments, feedback, suggestions and ideas disclosed, submitted or offered to African Authentic Safaris Ltd in connection with your use of this Site (collectively, "Comments"), shall be and remain the exclusive property of African Authentic Safaris Ltd and may be used by African Authentic Safaris Ltd in any medium and for any purpose worldwide without obtaining your specific consent. For example, use of your Comments may be used in radio, television and print advertisements. Your name may be used with any Comments you submit. African Authentic Safaris Ltd is under no any obligation to maintain your name or your Comments in confidence, to pay to you any compensation for any Comments submitted, or to respond to any of your Comments. You agree that you will be solely responsible for the content of any Comments you make.
 
 
Relationship With Other Parties
Unless otherwise indicated, African Authentic Safaris Ltd is not an agent or representative of any third party and has not authorized any third party to act on its behalf links
 
To Sites Of Other Parties
The Content contained in this Site may include links to other sites. The other sites are not under the control of African Authentic Safaris Ltd and African Authentic Safaris Ltd is not responsible for the information or content contained therein. African Authentic Safaris Ltd has included the links as a convenience to you. African Authentic Safaris Ltd does not endorse, sponsor or approve any other site, or product or service offered by any other site, for which it has provided a link.
 
Indemnification
You agree to indemnify, defend and hold us and our partners, attorneys, staff and affiliates harmless from any liability, loss, claim and expense including reasonable attorneys' fees, related to your violation of this Agreement or use of this Site.

                                                                                                                                                 Back to the Top
 

 

 
 
 

Search and Book!


Country & City
Hotel Category
 
 
 
 
 
 

E-newsletter

 
 

African Authentic Safaris Ltd.

Suite 110, 1st Floor, Uniafric House, Koinange St.
P. O. Box 4293 - 00200 (City Square) Nairobi - KENYA
Phone: 254-2- 2214172 / 2214173 Fax: 254-2- 2214174
CELLULAR HOTLINE: 254-722- 566725 / 0732 566725
Website: www.authentic-africa.com
Email: info@authentic-africa.com

 

We accept the following modes of payments

         

Memberships &
Affilliation